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We deliver within 48 hours after receiving your order, excluding Sundays and Mondays

Chocolate Tulip

$5.00

Shipping & Return

Shipping

All of our chocolate is homemade, so getting it to you as fresh as possible, requires special attention. Due to the fact that your chocolate shipment may go through several shipping hubs in various regions before reaching its final destination, we have a few shipping conditions that apply to all orders. Your order, placed Monday thru Thursday, will usually be processed within one business day, except during busy holiday seasons (i.e., Thanksgiving, Christmas, Valentine’s Day, Easter and Mother’s Day).

Weekends

We can only schedule shipping for delivery Monday through Friday, and not on weekends or holidays. This is done to avoid products being stored in a non-climate controlled shipping facility over the weekend. Please do not select a delivery date for the weekend or a holiday. Orders with requested weekend delivery dates will be held until the following Monday. If you are ordering after 1 p.m. EST on a Thursday, or any time on Friday, please note that these orders will be processed on the following Monday. This is to ensure your product arrives in the best condition quality. In order to ensure that your package of sweetness arrives in time for any given holiday, please place your order by NOON EST at least 3 business days (not including Friday) prior to the actual holiday.

Returns

Returns Policy Your order is guaranteed to arrive in perfect condition at the specified shipping address provided. If you are not completely satisfied with the quality of your order upon arrival, please contact Customer Care within (30) days of receipt, with a detailed description and photograph(s) evidencing your dissatisfaction, for assistance with a replacement or exchange.

We will either reship the item or replace it with another of equal or greater value. A replacement or exchange will be shipped within 5 days. Due to the perishable nature of our chocolate, all claims submitted without proper support will not be eligible for reshipment.